01
GET SET UP
Installation to commissioning
We handle the setup journey: plan the metering, arrange installation, commission the system and get your property ready for prepaid vending.
Water meters must be installed by a registered plumber.
FOR LANDLORDS & PROPERTY MANAGERS
Revenue in.
Hassle out.
Your property has enough moving parts.
Let us handle the prepaid utilities.
From installation and commissioning to payment collection, monthly reconciliation and meter support. One connected service from setup to everyday use.
ElectricityWaterGas
THE ESSENTIALS. WELL MANAGED.
Water meter + customer keypad
End-to-end setupCollections & reportingMonthly maintenance plans
One rental.
Or a wider portfolio.
Or a wider portfolio.
Body corporates & estates
Landlords & residents
Property managers
01 / WHAT WE TAKE CARE OF
From the first meter.
To the monthly details.
Getting prepaid right takes more than a meter.
We bring the setup, payments and ongoing support together.
02
GET STARTED
Guided online onboarding
Add your property and meter requirements, upload supporting documents and complete service agreements online, with a clear view of your application’s progress.
Contact NPU to arrange your onboarding.
03
LESS PAYMENT ADMIN
Utility payment collection
Residents buy credit before using their metered utilities. NPU handles the collection of those meter payments, taking a recurring task off your property team’s list.
Prepaid applies to the metered usage within your property.
04
MAKE MONTH-END CLEARER
Monthly reconciliation
We check the money collected and paid out to you each month. Collections, deductions and payouts belong in one clear month-end conversation.
Reconciliation covers collections and payouts, not municipal-bill audits.
05
SEE THE FINANCIAL PICTURE
Reporting & analytics
Work with published monthly statements, gross vending amounts, fees, deductions and net payments. Review payout status and references, with statement exports and available PDFs.
Proofs of payment are available when uploaded.
06
PLAN FOR ONGOING SUPPORT
Monthly maintenance plans
Keep meter repair support part of your property plan. Our monthly maintenance plans take care of meter repairs under the agreed cover, with NPU as your point of contact.
Ask our team about plan inclusions and exclusions for your meters.
LESS BACK-AND-FORTH. MORE PROGRESS.
Your next setup.
A simpler start.
Property details, document uploads and online agreements. Our guided onboarding portal brings the essentials into one clear journey.
- Upload the supporting documents your application needs
- Review and complete your service agreement online
- Follow your application’s progress towards activation
Contact NPU to get started. Portal access is arranged by our team.
02 / WHY CHOOSE NPU
Less utility admin.
More room for your property.
One connected journey
Onboarding, installation, commissioning, vending and support work towards the same goal: a prepaid setup your property team can manage.
Month-end made clearer
We reconcile collections and payouts each month, supported by published statements, payment records and reporting.
Support beyond setup
Monthly maintenance plans take care of meter repairs under your agreed cover. Speak to NPU when your property needs help.
MONTH-END, WITH CONTEXT
Reports you
can work with.
See how the money collected becomes the payment to your property. Published statements make gross vending amounts, fees, deductions and net payments easier to review.
Explore reporting & analyticsCollectionsGross vending amounts
Monthly checksFees & deductions
Payout recordsNet payment & status
Statement PDFs · exports · proof of payment when available
03 / PREPAID, STEP BY STEP
A clear path.
From enquiry
to everyday use.
Tell us where you are now.
We’ll help plan what comes next.
Let’s understand your property
One rental or a wider portfolio? Share your properties, utilities, existing meters and preferred timing. We’ll discuss the setup with you.
Complete your online application
Provide your details, add property and meter requirements, upload documents and complete your service agreement in the guided portal.
We install and commission
NPU coordinates the installation and commissioning process, followed by activation and handover. Water meters must be installed by a registered plumber.
Residents buy prepaid credit
Residents use the registered meter or vending reference to buy credit before using the metered utilities. Confirm available channels for the reference.
We keep the admin moving
NPU handles payment collection and monthly reconciliation of collections and payouts. Portals, reporting and maintenance plans support ongoing management.
ELECTRICITY. WATER. GAS.
Different utilities.
One NPU conversation.
Tell us what your property needs.
We’ll discuss the available prepaid options.
Already have a water meter? Read the everyday meter guide