A service that joins the dots
From your first enquiry through installation and commissioning, we coordinate a clear route into prepaid. Guided onboarding helps bring the details and documents together.
YOUR PROPERTY DESERVES A CONNECTED APPROACH
More than meters.
Less on your list.
You manage the property. We bring together the prepaid setup,
payment collection and ongoing meter support.
THE NPU APPROACH
Built around
property people.
Collections with monthly checks
NPU handles utility payment collection and reconciles collections and payouts every month. It is practical support for a recurring property-management task.
Records you can work with
Access published statements and payment records, with property and meter information, documents and service requests available according to your portal access.
A plan for meter repairs
Monthly maintenance plans take care of repairs under your agreed cover. We’ll explain the plan scope, so you know what applies to your meters.
A CLEARER EVERYDAY FOR EACH SIDE
Good for the property.
Useful for the people in it.
Landlords & property managers
- Less meter-payment collection admin
- Monthly reconciliation of collections and payouts
- Published statements and payment records
- Maintenance-plan options for meter repairs
Residents & tenants
- Buy credit before using the metered utility
- Plan utility spending one top-up at a time
- Use the recorded meter or vending reference
- Know who to contact when you need help
ONE RENTAL. AN ESTATE. A GROWING PORTFOLIO.
Keep your focus on the property.
Let’s take care of the prepaid.
Talk to National Prepaid Utilities THE DETAILS MATTER
Clear answers.
Before you commit.
01Does an NPU submeter replace my municipal meter?
No. These are extra meters within your property. Your municipal meter remains in place and municipal bills continue. Prepaid credit pays for the usage measured by the submeter.
02What does the monthly reconciliation cover?
NPU reconciles collections and payouts each month. This is a check of utility payments collected and paid out, rather than an audit of municipal bills.
03Are all repairs included in a maintenance plan?
Your agreed plan determines which repairs and visits are covered. Ask NPU to explain the inclusions and exclusions for your meters before choosing a plan.
04Can NPU help with a larger meter rollout?
Yes. Bring your property list, meter requirements and preferred timing so we can discuss a rollout plan. We’ll confirm the service scope and practical arrangements with you.
05How do we start online onboarding?
Contact NPU to arrange access. The portal is not public yet. Our team will guide you through property details, supporting documents and online agreement completion.